Refund policy

We offer a 30-day refund policy from the date your order is delivered.

If you are not satisfied with your purchase, you may request a refund within 30 days of delivery. To be eligible, the item must be unused or in its original condition where applicable.

To start a refund request, please contact us at neststriva@gmail.com with your order number and reason for the request.

Please note:

• Shipping costs are non-refundable

• Refunds are issued to your original payment method

• Once approved, refunds may take several business days to appear depending on your bank or payment provider

If your order arrives damaged or there is an issue with your item, please contact us at neststriva@gmail.com and we’ll make it right.